Home Charging FAQ

1) How do I know if the charging station connector is compatible with my vehicle?

 All the charging stations on the ChargeHub website come with a SAE J1772 connector, which is compatible with all electric and plug-in hybrid vehicles in North America. Tesla cars are equipped with a different connector, but a Tesla - SAE J1772 adapter is included with every Tesla.

2) Why do I need a level 2 charging station if a charger was already included with my car?

 The biggest advantage of owning a level 2 charging station is the ability to charge your EV up to five times quicker than with the car's charger (110V charger). This means that your vehicle will be fully charged every morning and that a short charge will allow you to go farther.

3) What differentiates a charging station from another?

 Charging stations usually differentiate themselves in terms of power, cable length, and aesthetic. In order to choose the right station, it's important to know your needs. We encourage you to read our guide on choosing your station to help you choose your station.

4) What do smart charging stations offer that the others don't?

Smart chargers give you access to a variety of functions that others do not. For example, some stations allow you to see your charging data, remotely start your charging, and control the access to your charger with an app on your smart phone.

5) How much power do I need my station to have?

 The power needed depends on the power acceptance of your electric or vehicle. You can check out this page to find out what is the optimal power suggested for your car. A 30A (7.2kW) charger is enough for most cars. A 40A (9.6kW) station might be useful in the long run, as future generations of EVs might have a higher power acceptance than current EVs.

6) How fast can I charge with a level 2 charging station?

 The time it takes to charge depends on the car. In most cases, a 30A station allows you to charge up to five times faster than 110V charging, whereas a 40A station allows up to 7 times faster charging.

7) Can a level 2 home charging station be installed outside?

 Most home charging stations are made for indoor and outdoor installation and work well from -30°C to 50°C (-22°F to 122°F). If you plan on charging outside, we recommend that you verify this aspect since some chargers are only made for inside purposes.

8) What is the ideal cable length?

 We strongly suggest that you get a cable that is at least 18 ft. long so you can charge your car no matter how it is parked (front or back).

9) Is it possible that my station might get stolen outside?

 While stations installed outside are more easily stolen, especially portable models, most of them can be locked with a padlock to prevent it from being stolen. If you want to install your charging station outside, we highly recommend you to choose a station with an anti-theft feature.

10) What does the warranty cover on a home charging station?

Charging station warranties usually last three years and cover the charging station as well as its cables.

11) What should I do if I plan on charging in multiple locations? ex: house and cottage

Some station models are portable and can be plugged to avoid having to purchase a second charging station. You will need to have an outlet installed in every location in order to plug the station there.