1) Make your way to a compatible station. Compatible stations will be marked by an orange lightning bolt and will be labeled with "can be activated via ChargeHub".
You can also go to your filters and turn on the "can be activated via ChargeHub" filter in order to only populate the map with stations that can be used through the application:
For a complete list of compatible networks please refer to our list of compatible networks.
2) Once you've arrived at a compatible station, open the details page of the station you intend to use. Use the "start charging" button in order to start a charging session.
3) Find the plug you intend to use and click "select".
4) This will bring up a card displaying the payment rates for the plug you've selected.
5) Once you've hit the start button, wait for the application to fall into a ready to plug state where you will plug the charger into your vehicle. With a slight delay the application will display your charging metrics such as time/energy.
6) To end the charging session:
Level 2 station: Remove the charger from your vehicle.
Level 3 station: Use the stop charging button located on the station prior to removing the charger from your vehicle.
Here is a video explaining the ChargeHub app.
If this FAQ was helpful to you, hit the thumbs up to let others know
If you still have questions or concerns, feel free to contact us anytime by phone, email, or chat:
Phone: (888) 400-0164
Email: Support@chargehub.com
Chat: Via the ChargeHub application
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